What Our Customers Say
5.0
out of 5.0
Based on 68 verified reviews
All Reviews
“Mark did a great job. Took the time to come out and survey the job before confirming and made sure to talk through what he was going to do. Then on the day his mindset was to make sure that the job was done properly and built to last, no matter if it took a bit longer.”
— Alex G
Checkatrade2026-03-25“Mark was very professional in performing the required work in fixing a broken pocket door. He got the required parts and applied the due care and attention in getting the work done to a very high standard within the required timeframe.”
— Raminder M
Checkatrade2026-03-23“This is the third building job done by Mark and the biggest to date. This one involved a loft conversion with ensuite full bathroom and renovations to 2 existing bedrooms.
The work was essential for our family of 5 and delivered much needed living space and optimised storage aspects through built in units and wardrobes.
All of the work was done and arranged through the expertise and connections that Mark has in the industry. Things were done to an excellent standard with practical considerations advised, high attention to details, modern styles and in line with building regulations.”
— Verified reviewer
Checkatrade2025-08-20“Mark has done several jobs for us in the past and he came to the rescue when a leaking tap hose was dripping on to an electric socket and fused all the electrics. He diagnosed/sorted out the problem and, at my request, improved the plumbing and drainage by replacing incorrectly fitted items and focussinhg on safety aspects. He also connected the plumbing through the exterior kitchen wall and installed my old Belfast sink providing hot and cold water. He sourced the appropriate frame for the heavy weight sink and I'm very pleased with the high quality work.”
— Verified reviewer
Checkatrade2025-08-04“SoW included new electrics, plumbing, heating. Removal of wall, installing 2 new bathrooms, plastering, Velux windows, carpentry, joinery:the windows and bathroom door frames, architraves, skirting and oak flooring throughout the house and beautifully tiled entrance. Mark and his team installed the engineered oak flooring, removed three defunct fireplaces, installed the marble hearth in remaining one. Mark is extremely hard working, thorough and precise professional with excellent attention to detail. His team is highly experienced. We would never hesitate to recommend him.”
— Verified reviewer
Checkatrade2023-04-23“Mark has done several projects for us before and we would always trust him to do an excellent job. This job was no exception. This was a challenging wet room conversion which needed precise placing of sanitary ware, due to accommodating a wheelchair specifically for showering in a very limited space. Poorly done previous work had to be corrected as the job progressed and appropriate changes made. Mark was very helpful with suggestions, he was flexible and tackled these challenges to create the perfect solution, ensuring the water drains away correctly and my husband has easy access to the shower”
— Verified reviewer
Checkatrade2022-07-16“Mark made and installed double glazed hard wood sash windows for our Victorian ground floor bay. These windows were custom-made to fit a bay with very uneven measurements which took time, skill and attention to detail to ensure an accurate fit. There was nothing ‘standard’ about this installation! He used the most up to date technology for double glazing significantly reducing exterior noise and improving insulation. The window locks are discreet and easy to use. Mark is a good communicator whose work is of an excellent standard. These are high quality windows and we couldn’t be happier.”
— Verified reviewer
Checkatrade2022-03-21“Mark has done several jobs for us in the past and we have been very pleased with his work. On this occasion we asked him to rectify a faulty shower and douche that had been incorrectly fitted. This was tricky and needed time and attention to detail. A box was made to house the shower valve casing to stabilise the unit – it was insulated and waterproofed-checks were made throughout for potential leaks. Mark regularly updated on progress and we trust him to do a superb job. We appreciate he attended to this job in a busy schedule, as we have an elderly disabled member of the family.”
— Verified reviewer
Checkatrade2021-07-31“This is not my first review of Mark's fantastic work. Some time ago we discovered one of the stair treads wasn't structurally sound and was exposed on the ceiling underneath! Mark lifted up the carpet and gripper rods, took apart the wind box. He then reinstated tread and riser, fitted new exposed tread through ceiling with new structural decorative chamfered panel, matching the existing mouldings. He plastered the ceiling, fitted gripper rods and carpet and left everything in good working order!”
— Verified reviewer
Checkatrade2021-06-15“"Known Mark since 2017 when he replaced the banister, which turned into a complex job. He's since done other jobs for us and every time it was done to the highest standard. Last job included
replacement of rotten sections,
re-design and clad above two bay windows and application of K-render. He fitted batons, fire-rated waterproof cement board, PVC fascia board
around overhang roof tiles to create fine detail. He completely redesigned tongue and groove soffit panelling section back to bay window. Mark's unique and meticulous. His precision and attention to the detail are of a fine jeweller."”
— Verified reviewer
Checkatrade2021-06-07“Although we did not use this company, Mark was very helpful and got back to us with lots of advice.”
— Verified reviewer
Checkatrade2021-03-19“Mark is a fantastic craftsman and is someone who is at the top of his trade. He has totally transformed our kitchen into one that looks like it should be in a show home . Mark has gone more than the extra mile, as we had quotes from Nationwide who could not give us what we wanted, however it was not a problem with Mark. Working long hours to get the job done, he takes huge pride in his work and will give you a first class service.”
— Verified reviewer
Checkatrade2020-12-11“Excellent workmanship. My father was a master carpenter and I am a construction professional. Mark's skills and attention to detail are outstanding. He explained in detail what he needed to be done and carried out the job with a level of expertise rarely seen these days. A true craftsman with very high standards.”
— Verified reviewer
Checkatrade2020-10-24“Mark’s work was of an excellent standard and I’m incredibly pleased with the end result. His attention to detail throughout, and his execution of a very complex job, was superb.”
— Verified reviewer
Checkatrade2020-08-31“Mark took some existing internal hinged doors and converted them to sliding doors. This was much trickier than it sounds and the were several problems to overcome such as starting with material that was out of square. Mark clearly demonstrated that he is a genuine and highly skilled craftsman with very high standards and has done a superb job. We would definitely use him again.”
— Verified reviewer
Checkatrade2020-07-07“Gave advice by phone about split in veneer of wooden sideboard. Very knowledgeable and good advice”
— Verified reviewer
Checkatrade2020-06-02“"Replacement of door frame
door stops
architrave
repair front door
redecoration and make good"”
— Verified reviewer
Checkatrade2020-05-24“Mark gave over an hour of his time free of charge giving advice on what to do about a poorly fitted kitchen (not fittted by Mark!). It was much appreciated.”
— Verified reviewer
Checkatrade2020-01-02“I asked Mark to convert an alcove in my corridor into a storage cupboard, then build a safe therein. The job was not straightforward: My specifications were acutely specific, and the walls either side of the space we're not of equal depth. The safe required drilling into the wall, and the floor. Mark's work was meticulous, his solutions inventive, and his manner exceedingly polite. I felt comfortable leaving him alone in the house while he worked tirelessly to complete the work before year end. The unit is of outstanding quality. I would definitely recommend Mark, and I will use him again.”
— Verified reviewer
Checkatrade2020-01-02“Mark‘s been my saviour for a few years now. This time it was a serious issue with bay windows with the rain water getting inside. Mark removed the rotten fascia and up stands, installed the water-proof barrier, added insulation. He installed the new heavy duty up-stands, fascia boards, angled corners, siliconed and and made good the pebble dash. One of the bays was rotten inside as well, so he cut out those junctions and replaced with the resin-bond filler. All the rubbish and sheeting was cleared away. He refitted the curtain rail and also removed the tel.Bracket. We are very grateful to Mark”
— Verified reviewer
Checkatrade2019-12-16“Mark has done several jobs for us in the past and we have been really pleased with the quality of his craftsmanship and his extensive knowledge-most importantly we trust him. Mark designed and made the fence in his workshop. Details were discussed and options suggested.We are delighted with the outcome which is strong and well designed fence. Mark always explains the process and is very courteous. We will be asking Mark to do further work for us in the future and recommend him without reservation.”
— Verified reviewer
Checkatrade2019-08-01“Mark has done work for us before and, as I didn't trust the original installers to rectify the problem, I chose Mark .He prioritised the job, working weekends and painstakingly identified and corrected the problem. It turned out to be a time consuming job and Mark went beyond the job remit to ensure there would be no recurring problems. He is knowledgeable, highly skilled and pays attention to detail. Mark updates on progress and gives sound advice on appropriate options. Mark is reliable, trustworthy, straight talking and very considerate. I would, and have recommended him without reservation.”
— Verified reviewer
Checkatrade2019-05-06“Mark has undertaken a range of work on our house over several years. He is always polite, takes great care to keep the work area covered up and subsequently left in a clean condition. The standard of work is of the highest order complemented by an eye for detail.”
— Verified reviewer
Checkatrade2018-09-26“Renovations at our home included brick work, work to stabilise floor, electrics, re-plumbing and fitting new bathroom. As a family with young kids, it was important to us to have a builder who was attentive to detail, professional, trustworthy, reliable, kept to agreed timeline and did that which was best for our family. Our builder gave us superb input and advice on many details upfront and gave us space as a couple to discuss. Once agreed on deliverables - execution of the job was done to a high standard and our builder went beyond the call of duty for us to deliver quality finish.”
— Verified reviewer
Checkatrade2018-09-10“Mark worked very hard and the quality of his work is exceptional. He explains everything he is doing so you really know what you are paying for.”
— Verified reviewer
Checkatrade2018-06-01“Mark accepted the challenge of redoing a flat roof that had been incorrectly installed on our new extension. He approached the task with great care ensuring minimum disruption to the existing fabric of the building. The architect's plan was followed to the letter and Mark was fastidious in his attention to detail and creative in his problem solving. Mark is a very experienced and skilful craftsman who kept us regularly updated on his progress. He also gave good advice on other building matters not connected to his work. The building control passed the carpentry and lead work. Mark was always courteous and helpful. I would highly recommend him.”
— Verified reviewer
Checkatrade2018-05-08“Mark did an excellent job installing the banister according to prediscussed plans. He was courteous, on time, professional and had a great eye for detail. We would highly recommend his services.”
— Verified reviewer
Checkatrade2018-03-04“The house is a listed building, so the work needed to be council approved. Mark was clear about what was required under listed buildings consent and the work was completed to an excellent standard. He was courteous and polite and an absolute perfectionist. The area was left clean and tidy. We would not hesitate to recommend him.”
— Verified reviewer
Google2017-11-17“Made and fitted a new wooden door and frame to side of my garage. The wall was crooked and the new door and frame were built in Mark's workshop to fit. The roof had to be braced up during the work, as the door frame was holding up the roof beams. This was all done with no fuss and the finished door is beautiful and functions perfectly. Materials used were of a high standard. I am completely satisfied and grateful for the work.”
— Verified reviewer
Checkatrade2017-11-13“Mark has done a brilliant job out of what seemed mission impossible. He installed superb quality doors and a new utility cupboard with solid shelves as well as a beautiful walnut threshold and new flooring. He also attached a very nice skirting board and installed locks on the wardrobe and all the doors. The quality of his work is the best I have ever seen and what I like about Mark is his ultimate passion for his job and attention to detail. If I could give Mark 11 points I would. Highly recommend and will contact again in the future.”
— Verified reviewer
Checkatrade2017-10-27“Mark was very helpful, fitting a replacement door at short notice, and, working at the weekend to do so. Work was explained and carried out well, and I expect to have further work done by this company.”
— Verified reviewer
Checkatrade2017-08-07“Pearwood were excellent from start to finish. Extremely courteous and tidy. Continually kept me updated with the progress and explained everything step by step. Very high levels of attention to detail and genuinely went above and beyond the instruction. Would highly recommend.”
— Verified reviewer
Checkatrade2017-05-22“Mark's attention to detail is second to none. The staircase he has built is of extremely high quality and the craftsmanship is incredible! Our walls were not straight, yet Mark's design has taken this in to account. He has also made and fitted a pigs ear handrail that sits completely flush against these walls. He is extremely neat and tidy, always leaving the house as he found it. As part of this job, he has had to remove walls and build a partition, all of which have been done to a high standard. Mark always thinks of the bigger picture and has taken time to discuss the options available to us.”
— Verified reviewer
Checkatrade2017-05-15“Having finished with our new staircase, we asked Mark to locate the water stopcock in our new house. He found it, behind the kitchen cabinets, seized and rusty, held by a pair of rusty players. Mark replaced the pipes, installed the proper valve, replaced the kitchen tap. He also plumbed in the washing machine and installed the stop valve in the garage. He installed the new garden taps in both front and back gardens. Mark also disconnected and removed the old leaky water softener. We are really lucky we came across his name on Checkatrade.”
— Verified reviewer
Checkatrade2017-03-27“The existing staircase in our new house needed a fair amount of attention, which included removing the old panel, the newel post and the hand railing and installing the new balusters, an oak newel and railing. Mark rebuilt and replaced several treads and risers, installed the new top newel post ensuring that all the parts of the staircase were solid. We were kept informed all the time. He is a totally reliable and talented detail-oriented craftsman and we would not hesitate to employ Mark's expertise and experience again.”
— Verified reviewer
Checkatrade2017-02-24“Mark was a pleasure to work with. His attention to detail was clear from the beginning of our project. He guided us through the process, providing advice on building regs as well as talking through our various options for how to configure our new room and the decisions to be made. He takes pride in his work which was finished to a high standard. He is helpful and considerate, managing the work to minimise disruption. He was clear when our choices were more than had been included in the original quote. We are very pleased with the new room, and would happily use Mark again.”
— Verified reviewer
Checkatrade2017-02-23“We had to make a modification to our large double bed's headboard to get it up the stairs after recently moving into a new house. Mark was very thorough when assessing and did a fantastic job - the headboard had to be cut in half to get it up the stairs and now it has been reassembled you can't see the join at all. I would definitely recommend Mark - really friendly, a good guy and craftsman.”
— Verified reviewer
Checkatrade2016-11-27“This was our first building work experience. From the start, my wife and I were impressed with the attention to detail and the key questions asked and observations made ahead of the job by our builder. We were also very appreciative for the time spent on key decisions especially once a structural issue was discovered after the old kitchen was gutted. This issue increased work scope and cost a lot but the builder fixed it very professionally with certification. All of the work done has been to a very high quality and a key thing for us is that we always felt we could trust our builder.”
— Verified reviewer
Checkatrade2016-09-21“Mark Crosbys work and that of his employees is of the highest quality. Mark is creative and innovative in solving problems when they occur. I would recommend him very highly.”
— Verified reviewer
Checkatrade2016-07-19“We had a set of stairs used to access or loft room which needed to be removed and replaced with a stairway. The new stairs are a continuation of the existing stair but needed to be designed to maximise the room available. The job was of course far more complex than the description suggests. Mark took the job from design to completion. Incorporating our requests and using his extensive knowledge and exceptional eye for detail to create a fabulous addition to our home. Second to none standard of craftsmanship. It was a pleasure to work with Mark and we are delighted with finished job.”
— Verified reviewer
Checkatrade2016-06-09“Mark came round to quote on the Friday and the door was fitted less than 24 hours later! I cannot praise him enough for his workmanship and attention to detail. He is incredibly knowledgeable and obviously takes great pride in his work, sadly not true of all tradesmen we've encountered. Very clean and tidy, really happy with the door. You get what you pay for and Mark was well worth it.”
— Verified reviewer
Checkatrade2016-05-31“Great standard, exactly as I wanted, and he even went the extra mile and fixed a plug socket, without being asked and did not charge!!”
— Verified reviewer
Checkatrade2016-05-23“Mark is a character with detailed knowledge on many building aspects. On the Joinery work; Mark completed it in the time period we discussed and even came over the weekend. It is just the ticket - what we sketched and discussed. It is high quality both in materials and workmanship.”
— Verified reviewer
Checkatrade2016-04-21“Mark did a fantastic job. His skills go way beyond what we asked him to do. But what a high quality job. Mark might be a bit more expensive than some people offering to do the same thing. But it’s worth every single penny. Thanks Mark.”
— Verified reviewer
Checkatrade2016-01-13“Not the cheapest but excellent quality. Really pleased with the end product.”
— Verified reviewer
Checkatrade2015-12-02“Mark had the challenge of designing, making and fitting a new large high gloss door for our airing cupboard and making the nearby area (an unfinished/out of kilter edge of a shower cubicle) blend in to provide a smart and professional finish. Mark went to great pains to ensure that we were happy with what he was doing at every stage of the design and fitting. We are very pleased with the finished job. Mark takes a lot of pride in doing his work to a high professional standard.”
— Verified reviewer
Checkatrade2015-11-30“Every effort was made to structurally support wall and finishing woodwork couldn't have been better. An excellent job.”
— Verified reviewer
Checkatrade2015-11-27“Mark made a glazed panel to match my kitchen pantry door. I was looking for a high quality job that would give an exact match. From the first visit it was clear that his experience and high standard would deliver what I was looking for. He came a few times to make sure he measured all the details, clearly explained all the design options and made a few other suggestions about other jobs in the house. I am very pleased with the final result. His quote was fair for the quality you get and will definitely use again.”
— Verified reviewer
Checkatrade2015-08-18“The builder gave very valuable advice prior to the kitchen installation. The end product is extremely satisfactory.”
— Verified reviewer
Checkatrade2015-07-01“Excellent work by Mark, Paul, Max and the team! We have visited their workshop and they showed us the staircase from the beginning of the manufacture. They were very patient and answered all our questions along the way. They stayed late when things did not go to plan and finished on time. We do not hesitate recommending them as this was a big job which involved taking away the old staircase and installing the new one taking into account new flooring and plastering also going on at the same time.”
— Verified reviewer
Checkatrade2015-06-30“Mark Crosby took pride in replacing the risers, treads and stringers on our old and damaged stairs. He measured up carefully, creating a template to replicate the curve of the old and in fitting the new rebuild the lower part of the staircase, ensuring it was solid and level. He kept us informed and worked to time and budget. He was totally reliable I was pleased to have this tricky job completed to a high standard.”
— Verified reviewer
Checkatrade2015-03-13“Mark is very thorough. He investigated the problem, planned and executed the repair with the outcome.”
— Verified reviewer
Checkatrade2015-03-04“All the work was done to a very high standard and undertaken by Mark who is a craftsman. He goes the extra mile to ensure the finished effect is pleasing.”
— Verified reviewer
Checkatrade2015-01-30“Excellent service, attention to detail.”
— Verified reviewer
Checkatrade2014-12-08“Couldn't be happier with my new doors.”
— Verified reviewer
Checkatrade2014-12-02“Excellent service, prompt quote, work carried out in a few hours, good price and will use again and recommend to anyone.”
— Verified reviewer
Checkatrade2014-10-29“Highly professional, very happy.”
— Verified reviewer
Checkatrade2014-07-24“Excellent! Very satisfied.”
— Verified reviewer
Checkatrade2014-07-23“I would recommend this company. Excellent service, very professional and thorough attention to detail. Have asked Mark to do further works in the house.”
— Verified reviewer
Checkatrade2014-07-17“Highly recommended full trust has done a complete conversion”
— Verified reviewer
Checkatrade2014-05-09“Great service Highly recommended”
— Verified reviewer
Checkatrade2014-05-09“Mark and his team were extremely courteous and efficient in their work. I was delighted with the speed and quality of the work done but above all the attitude and understanding demonstrated in the course of the work was outstanding!”
— Verified reviewer
Checkatrade2014-05-06“I thought Pearwood were excellent and I would really not consider anyone else of Pearwood were available.”
— Verified reviewer
Checkatrade2014-03-12“No hesitation in recommending them, absolutely fantastic. Great ideas and highly recommended.”
— Verified reviewer
Checkatrade2013-11-15“Highly recommended, very good. A real craftsman.”
— Verified reviewer
Checkatrade2013-11-11“Has carried out various work for me over the last few years, cannot fault him. Very good man”
— Verified reviewer
Checkatrade2013-10-23“You could not use a better trader, his eye for detail is second to none. I have used builders for over 20 years and have not met a more honest builder.”
— Verified reviewer
Checkatrade2013-10-23“I would recommend this company.”
— Verified reviewer
Checkatrade2013-10-23Ready to Discuss Your Project?
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